USING CELEBRITY’S FAMOUS FAULTS.
Verizon’s FIOS TV has a way for a technician to
observe a problem using the customer’s smart phone. In this case, John McEnroe
couldn’t tell whether the plug was in or out. This was the cause of most of his
arguments when playing tennis, about whether the ball was inside the line or
outside of it. Subtle, but clever, if you know the reference.